FAQ
Good Questions — Straight Answers
Everything you need to know before joining a programme at our Penrose studio. Cannot find what you are after? Send us a message.
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Our programmes focus on gentle, sustainable movement rather than high-intensity training. Sessions are short (typically 12–20 minutes), joint-aware, and designed to fit around Auckland work and family routines. We do not promise rapid transformations — we support steady, everyday progress.
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Not at all. Our Morning Reset pathway is designed for people returning to movement after a sedentary period. If you have existing health conditions, we recommend speaking with your GP before enrolling. Our coaches can adjust exercises within each session.
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All prices are listed on our Pricing page and include GST where applicable. There are no hidden fees. Programme costs vary by duration and whether studio sessions or digital materials are included.
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Yes. Our Return Policy outlines cancellation terms, including refunds before programme start and pro-rata refunds after commencement. Your rights under the Consumer Guarantees Act 1993 also apply to our services.
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We are at 1061/716 Great South Road, Penrose, Auckland 1061. There is parking nearby, and we are accessible by public transport. See our Contact page for a map and studio hours.
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No. We provide general fitness and wellbeing programmes only. We do not diagnose conditions, prescribe treatment, or claim to cure illnesses. Please read our Health Disclaimer for full details.
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We comply with the Privacy Act 2020 (New Zealand). Your data is collected only for stated purposes, stored securely, and never sold to third parties. See our Privacy Policy for your rights, including access and correction requests.