Fitnessmovekne

Legal

Privacy Policy

Last updated: 9 June 2026. This policy complies with the Privacy Act 2020 (New Zealand) and, where applicable, the General Data Protection Regulation (GDPR).

1. Who We Are

Fitnessmovekne is the agency responsible for your personal information. We operate at 1061/716 Great South Road, Penrose, Auckland 1061, Aotearoa New Zealand. Privacy enquiries: hello@fitnessmovekne.world or +64 9 622 2889.

2. Information We Collect

We may collect:

  • Identity information — name
  • Contact information — email, phone number
  • Communication content — messages sent via our contact form
  • Technical information — IP address, browser type, pages visited
  • Preference information — cookie consent choices stored in your browser

We collect only information reasonably necessary for our stated purposes.

3. How We Use Your Information

Your information is used to:

  • Respond to enquiries and manage programme enrolments
  • Deliver fitness programme services you have requested
  • Send operational communications about your enrolment
  • Improve our website and services (with consent for analytics/marketing cookies)
  • Comply with legal obligations under New Zealand law

We do not sell your personal information to third parties.

4. Legal Basis (GDPR Visitors)

If you are in the European Economic Area, we process data based on: consent (contact forms, non-essential cookies), contractual necessity (delivering services), legitimate interests (website security and improvement), and legal obligation.

5. Disclosure to Third Parties

We may share information with service providers who assist with hosting, email delivery, and analytics. These providers may only use your data as we instruct and must protect it appropriately. We may also disclose information where required by New Zealand law.

6. Overseas Disclosure

Some service providers may store data outside New Zealand. Under the Privacy Act 2020, we take reasonable steps to ensure overseas recipients protect your information to a comparable standard, or we obtain your authorisation where required.

7. Data Retention

  • Contact form submissions: up to 24 months
  • Enrolment records: duration of programme plus 7 years for financial records (as required by NZ tax law)
  • Technical logs: up to 12 months
  • Cookie preferences: until cleared from your browser

8. Security

We use HTTPS encryption, access controls, and regular security reviews. No internet transmission is completely secure, but we take reasonable steps to protect your information.

9. Your Rights Under the Privacy Act 2020

You have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Complain to the Office of the Privacy Commissioner if you believe we have interfered with your privacy

GDPR visitors may also have rights to erasure, restriction, portability, and objection. Contact us to exercise any right — we respond within 20 working days (NZ) or 30 days (GDPR).

Privacy Commissioner: www.privacy.org.nz

10. Children

Our services are not directed at anyone under 16. We do not knowingly collect children's data. Contact us to request deletion if you believe a child has provided information.

11. Changes

We may update this policy. Material changes will be reflected by updating the date above.